Privacy Policy
Effective Date: January 5, 2025
Last Updated: February 27, 2025
This Privacy Policy describes how Fixeets collects, uses, and discloses information, as well as the choices you have regarding this information.
Fixeets continuously strives to ensure this Privacy Policy is clear and understandable by organizing it into the following sections.
Identification
FIXEETS SAS (“we,” “our,” or “us”) operates the website https://fixeets.com and the Google Sheets add-on (Inventory Management with Sheets & Maintenance Management with Sheets).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices available to you regarding such data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms of Use.
Definitions
Service
The Service refers to the website https://fixeets.com and the Google Sheets add-on (Inventory Management with Sheets) operated by FIXEETS SAS.
Personal Data
Personal Data means data about a living individual who can be identified from this data (or from this data combined with other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
The Data Controller refers to the natural or legal person who (alone, jointly, or in collaboration with others) determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, we are the Data Controller of our users’ Personal Data. Regarding third-party personal data that may be included within the content or metadata of any document uploaded by the user, we act as a Data Processor, and the user acts as the Data Controller.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller. We may employ the services of various service providers to process your data more efficiently.
Data Subject
A Data Subject is any living individual who is the subject of Personal Data.
Requested Account Permissions
Certain permissions to your account are necessary for the product to function properly. The Service will request permissions to access specific areas of your Google account. The granted permissions are exclusively used for the product’s operation, limited to the services offered. Below are the specific permissions required to access data, reasons why they are necessary, and how they are used:
Google Sheets
View and manage your spreadsheets in Google Drive
View, edit, create, and delete your spreadsheets in Google Drive
This permission allows Fixeets to add, modify, and delete existing spreadsheets. The Service uses it exclusively to create an adapted working environment, assist users in modifying and adding data, and manage inventory.
Apps Script
Allow this application to run when you are not present
This permission is used exclusively to allow the product to automatically update your connections and process certain operations in the background.
Display and run third-party web content in prompts and sidebars of Google applications
This permission is required so that you can view the add-on user interface directly in the Google Sheets sidebar.
Connect to an external service
This permission allows Fixeets to create a network connection between the add-on and the Fixeets server.
Disclosure: Fixeets transfers data received from Google APIs to our internal database solely to ensure product functionality. Email addresses are transferred to our CRM tools for communication purposes. No other information is shared with third-party applications. We comply with Google API Services User Data Policy, including Limited Use requirements.
Collection and Use of Information
We collect various types of information for multiple purposes to provide and improve our Service. The Service will neither transfer nor share data with third parties without your prior explicit consent. Furthermore, the Service will rectify any inaccurate or incomplete data and delete it when it is no longer necessary or relevant for its intended purposes.
Types and Use of Data Collected
Personal Data
While using our Service, we may request you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
FIXEETS SAS uses the collected data for various purposes:
To provide and maintain our Service;
To notify you about changes to our Service;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To gather analysis or valuable information enabling us to improve our Service;
Automated decision-making, including profiling (meaning we may analyze user behavior on our website to appropriately market, sell, and provide customer support);
To monitor the usage of our Service;
To detect, prevent, and address technical issues;
To provide you and your business with news, special offers, and general information about other goods, services, and events we offer similar to those you have already purchased or inquired about unless you have opted not to receive such information.
If you disagree with automated decisions, you have the right to request human intervention by the Data Controller, express your point of view, and discuss the decision. Where processing is based on consent, you may withdraw your consent at any time, without affecting the legality of processing based on consent before its withdrawal.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You can opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at privacy@fixeets.com.
Files and Spreadsheets Data
In order for the Service to provide you with the proposed functionalities, certain information related to your files and spreadsheets is collected. The Service does not store any copies of the content of your files or spreadsheets. Only the following data is collected:
Creation date, last modification date, file ID, timezone.
Email addresses and names of all file collaborators.
FIXEETS SAS uses the collected data to:
Log connections;
Execute automatic connection updates;
Identify the file being used;
Provide users with news, special offers, and general information about other goods, services, and events we offer;
Identify paid profiles.
We treat data confidentially and implement appropriate technical and administrative measures to adequately manage data in accordance with applicable data protection legislation.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, pages of our Service you visit, date and time of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
Cookie Data Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files containing a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our Service. Examples of cookies we use: Session cookies to operate our Service; Preference cookies to remember your preferences and various settings; Security cookies for security purposes.
Legal basis for processing personal data under the General Data Protection Regulation (GDPR)
If you reside in the European Economic Area, the legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.
FIXEETS SAS may process your personal data because: we need to perform a contract with you; you have given us permission to do so; the processing is in our legitimate interests and is not overridden by your rights; for payment processing purposes; to comply with the law.
Data Retention
FIXEETS SAS will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy and for the duration applicable by law. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
FIXEETS SAS will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.
Data Transfer
Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. Persons responsible for data processing may be located outside the European Union. Others may include third parties necessary for fulfilling legal obligations.
If you reside outside France or the United States and choose to provide us with information, please note that we transfer the data, including personal data, to France and the United States, and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
FIXEETS SAS will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place regarding the security of your data and other personal information.
Data Disclosure
Business Transaction
If FIXEETS SAS is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
Disclosure to Law Enforcement
Under certain circumstances, FIXEETS SAS may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements
FIXEETS SAS may disclose your personal data in the good faith belief that such action is necessary to: Comply with a legal obligation; Protect and defend the rights or property of FIXEETS SAS; Prevent or investigate possible wrongdoing in connection with the Service; Protect the personal safety of users of the Service or the public; Protect against legal liability.
Security of Data
The security of your data is important to us, and we do not store any data contained in your files in our database. The rest of your file data never leaves your file storage system (such as Google Drive) and thus inherits the full security structure of your online file storage, ensuring it remains within the environment you have chosen. Additionally, all interactions between your file storage account and our Service occur via a secure HTTPS connection.
Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
f you reside in the European Economic Area (EEA), you have certain data protection rights. FIXEETS SAS aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you, and if you want it to be removed from our systems, please contact us at privacy@fixeets.com.
In certain circumstances, you have the following data protection rights: The right to access, update, or delete the information we have about you; to exercise this right, please contact us at privacy@fixeets.com. The right of rectification: You have the right to have your information rectified if it is inaccurate or incomplete. The right to object: You have the right to object to our processing of your personal data. The right of restriction: You have the right to request that we restrict the processing of your personal information. The right to data portability: You have the right to receive a copy of the information we hold about you in a structured, machine-readable, and commonly used format. The right to withdraw consent: You also have the right to withdraw your consent at any time where FIXEETS SAS relied on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. You can exercise your rights by contacting us at privacy@fixeets.com with appropriate identifying information and specifying the right you wish to exercise.
Our email policy is to send you only messages you have requested. If you do not wish to receive email messages, we will offer you the opportunity to opt-out of receiving such messages. You also have the right to lodge a complaint with a Data Protection Authority regarding our collection and use of your personal data. For more information, please contact our Data Protection Officer (privacy@fixeets.com) or your local data protection authority in the European Economic Area.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform services related to the Service (including resellers), or to assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads on its own advertising network.
You can opt out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visitor activity.
For more information on Google’s privacy practices, please visit Google’s Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/.
Behavioral Remarketing
FIXEETS SAS uses remarketing services to advertise to you on third-party websites after you visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.
Google Ads
Google Ads remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on—https://tools.google.com/dlpage/gaoptout—for your web browser. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on Google’s privacy practices, please visit Google’s Privacy Terms web page: https://www.google.com/intl/en/policies/privacy/.
Payments
We may provide paid products and/or services within the Service. In such cases, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:
Stripe
Their privacy policy can be viewed at https://stripe.com/us/privacy.
Links to Other Sites
Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, cookie policies, or practices of any third-party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and are aware that your Child has provided us with Personal Data, please contact us at privacy@fixeets.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
California Residents’ Rights
Fixeets does not share or disclose your personal information to third parties for direct marketing purposes. Therefore, California’s “Shine the Light” law (California Civil Code § 1798.83) does not apply to FIXEETS SAS.
If you are a California resident, California law grants you specific rights regarding your personal information, including the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months; the right to request that we delete any personal information we have collected from you, subject to certain exceptions; and the right to opt-out of the “sale” of your personal information, as defined under California law. To make such a request, contact us at privacy@fixeets.com. Please note that we are only required to respond to two such requests per customer each year.
You also have the right not to be discriminated against for exercising any of your rights under California privacy law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to regularly review this Privacy Policy for any changes. Changes to this Privacy Policy are effective immediately upon posting on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@fixeets.com.