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FAQ

Find quick answers about setup, plans, data security, and support.

Getting Started

Installing Fixeets is quick and simple:

  • Open Google Sheets
  • Go to Extensions
  • Search for Fixeets Inventory or Fixeets Maintenance
  • Install the extension
  • Run the extension from Extensions

The tool will open in the right panel. Follow the built-in tutorial to get started within minutes. No technical setup required.

Yes. Fixeets Inventory is available on the Google Workspace Marketplace and can be downloaded for free to start managing inventory inside Google Sheets.

Yes. Fixeets Inventory offers a Standard free plan with essential inventory management features and single-user access.

You can upgrade to the Enterprise plan anytime to unlock multi-user access, barcode scanning, mobile web access, and more structured inventory workflows, based on your team size and operational needs.

Plans and Pricing

Standard Plan (Free):

Single user access

Core inventory tracking features

Enterprise Plan:

  • Multi-user access
  • Web application access on mobile
  • Barcode and QR code scanning
  • Custom field management
  • Advanced collaboration and stock control features

The Enterprise plan is designed for growing teams that need stronger inventory control, faster stock updates, and collaborative workflows.

Team Access and Permissions

Sharing is simple:

  • Open the module options
  • Click Invite People
  • Enter the email address
  • Click Share

Your team member will immediately receive access.

Yes. For inventory workflows, you can add unlimited collaborators on the Enterprise plan.

Please note:

Multi-user access is available only on the Enterprise plan

The Standard plan allows single-user access

Upgrading unlocks full collaboration capabilities.

It is not mandatory, but highly recommended.

Having a Google account allows users to:

  • Access the web application from anywhere
  • View and update stock in real time
  • Scan inventory from mobile devices
  • Collaborate on shared inventory workflows

Since Fixeets operates within the Google environment, using Google accounts ensures full functionality.

Yes. The module owner can control access levels for each user.

You can:

  • Allow view-only access
  • Restrict editing rights
  • Limit visibility of certain stock movements
  • Control supplier-side visibility
  • Assign multiple admins

This ensures data security and controlled collaboration across teams and external partners.

Mobile and Barcode Features

Yes. Fixeets provides a web application for all modules.

You can:

  • Read and edit stock
  • Manage maintenance tasks
  • View updates in real time

Native Android and iOS applications will be released soon to further improve accessibility.

Yes. You can generate and scan barcodes and QR codes directly from your mobile device.

All updates are synchronized in real time, allowing seamless inventory tracking across multiple devices.

Customization and Flexibility

Absolutely.

Fixeets is designed to integrate with your existing operational workflow. Our team works with small businesses, workshops, and operations teams that need practical inventory management in Google Sheets.

The tool requires no coding, and onboarding can be completed within a few hours.

Yes. Many clients benefit from custom deployments and additional feature development.

If you need specific workflows, integrations, or automation, book a call with our team to discuss your requirements and receive a tailored quote.

Data Security and Backup

Your data is stored securely in your own Google Drive.

Fixeets:

  • Does not access your files
  • Does not modify your data
  • Only provides the software layer inside your Google Workspace

All Google security protocols apply. You remain the sole owner and controller of your data.

No problem.

Simply use Google Sheets Version History to restore a previous version of your file. Once restored, re-run the Fixeets extension and continue working.

Google's built-in backup system ensures you never permanently lose your data.

Inventory Management

Every stock movement (incoming, outgoing, or adjusted) is logged with a timestamp and user attribution in Fixeets Inventory. This gives you a full audit trail to review consumption patterns, identify discrepancies, and stay on top of your inventory controls.

Yes. You can define multiple storage locations or warehouses within Fixeets Inventory and assign each item to a specific location. This makes it easy to know exactly where stock is held at any given time, without maintaining separate spreadsheets.

Yes. Fixeets Inventory lets you link items to their suppliers, record unit costs, and set restocking thresholds. When stock falls below a defined level, the item is flagged so your team can reorder before a stockout occurs.

Fixeets Inventory lets you define a minimum stock threshold per item. When quantities drop below that level, the item is highlighted so your team can act before running out. This is especially useful for high-turnover consumables or critical spare parts.

Yes. Fixeets is used by workshops, maintenance teams, and field operations to manage spare parts, consumables, and MRO (maintenance, repair, and operations) inventory, not just product stock. The same logic applies: track quantities, movements, locations, and reorder points, all within Google Sheets.

A central inventory record updated consistently for every stock movement (inbound, outbound, and internal transfers) gives small e-commerce stores accurate stock data without requiring complex integrations.

Yes. A structured tool that supports location assignment and logged warehouse movements is enough for most small retailers. Full ERP complexity is usually not needed until volumes and operational complexity grow significantly.

For stores with up to around 1,000 SKUs, maintaining one central inventory system as the source of truth and recording all channel sales as outbound movements is a practical and effective approach.

The signals are usually consistent stock count errors, difficulty tracking movements across locations, or the team losing confidence in the accuracy of the data. A structured tool addresses all three without requiring a full ERP migration.

Accurate real-time stock levels, logged movements, location tracking, low-stock alerts, and a system the whole team will actually use consistently.

Maintenance Management

Fixeets Maintenance supports both. Preventive maintenance is scheduled before a failure occurs: you define recurring tasks per asset, set intervals, and assign technicians. Corrective maintenance is logged after a failure, capturing what happened, who intervened, and how long it took. Both types are tracked in your Google Sheet for full operational visibility.

Start with preventive maintenance for your most critical assets, specifically equipment whose failure would halt operations or generate high repair costs. For lower-criticality equipment where failure impact and repair cost are both low, corrective maintenance logging in Fixeets is sufficient. The right approach varies by asset, and Fixeets gives you the visibility to make that call.

Yes. Fixeets Maintenance is designed for teams without a dedicated maintenance department. You can plan scheduled interventions, assign tasks, log completed work, and track history, all within Google Sheets with no technical setup or external software required.

Over time, equipment reliability drops, repair costs increase, and operational disruptions become harder to predict or prevent. Without a preventive schedule, critical assets accumulate undetected wear until failure, often at the worst possible moment. Logging all interventions in Fixeets helps you spot recurring patterns before they become costly breakdowns.

Not always. For low-criticality assets, the cost of scheduled inspections can exceed the cost of occasional reactive repairs. Fixeets Maintenance helps you assess this asset by asset, giving you visibility into intervention history, downtime, and repair frequency over time.

You can define maintenance plans per asset in Fixeets, specifying task type, interval (weekly, monthly, seasonal), and assigned technician. Upcoming tasks are surfaced clearly so nothing is missed, even in small teams managing many assets simultaneously.

Yes. Every completed intervention is recorded against the asset, including date, technician, duration, observations, and parts used. This history helps diagnose recurring failures, prepare for audits, and make better decisions about repair versus replacement.

CMMS stands for Computerised Maintenance Management System. It is software used to plan, schedule, and track maintenance activities, work orders, and equipment history in one centralised place.

An ERP (Enterprise Resource Planning) system covers the entire business - finance, HR, procurement, production, and more. A CMMS focuses specifically on maintenance operations. Many small teams need structured maintenance tracking long before they need a full ERP.

Google Sheets is a solid foundation if it is structured correctly. Without workflow controls, standard forms, and automated reminders, consistency breaks down at scale. Tools like Fixeets add that structure on top of Sheets without replacing it.

Enterprise CMMS platforms typically cost between $50 and $300 per user per month. Lightweight alternatives built on platforms your team already uses can significantly reduce that cost, especially for teams under 30 people.

Preventive maintenance means scheduling inspections and service tasks based on time intervals or usage, before equipment fails. It reduces unplanned downtime, lowers emergency repair costs, and extends equipment lifespan.

Yes. Smaller teams often benefit more from structured tracking because maintenance is usually someone's side responsibility. A lightweight CMMS ensures nothing gets missed even without a full-time maintenance manager.

At minimum: equipment list, work orders (planned and reactive), service history per asset, spare parts used, and upcoming preventive maintenance tasks. Reporting on downtime and cost becomes valuable once you have three to six months of history.

Preventive maintenance is scheduled in advance to prevent failures. Corrective maintenance is reactive - you fix something after it has already broken. A good CMMS helps teams shift the balance toward preventive. Read more in our article on Preventive vs Corrective Maintenance.

Support

You can contact us by:

  • Visiting Resources > Contact an advisor
  • Filling out the contact form
  • Sending an email to [email protected]

Our team will respond promptly to assist you.